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Effective Date: 23rd June 2025

At Easy Clean, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.easycleannottingham.co.uk/ or use our services. Please read this policy carefully to understand how we protect your personal data.

By accessing or using this website, you agree to the practices described in this policy.

1. Who We Are

Easy Clean is a professional cleaning company offering a wide range of commercial cleaning services across Nottingham, Derby, Leicester, Birmingham, Sheffield, and Leeds. We specialise in office cleaning, end of tenancy cleaning, short-stay and short stay cleaning, and more.

2. What Information We Collect

We collect and process the following personal data:

a) Information You Provide:

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Address or service location

  • Any other details you submit through contact forms or service requests

b) Information Automatically Collected:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Cookies and usage data

We may use Google Analytics or similar tools to help analyse traffic and user behaviour on our site.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and service requests

  • Provide cleaning quotes and schedule bookings

  • Improve website functionality and user experience

  • Send relevant communications about our services (with your consent)

  • Ensure compliance with legal obligations

We never sell or rent your personal data.

4. Sharing Your Information

We only share your data with:

  • Our internal staff and subcontractors to deliver services

  • Third-party platforms used for booking, marketing, or analytics (e.g., Google Analytics, CRM tools)

  • Legal authorities, if required to comply with legal obligations

All third parties are GDPR-compliant and handle your data securely.

5. Cookies Policy

This website uses cookies to:

  • Improve user experience

  • Analyse site traffic

  • Enable essential features (e.g., form submission)

By using the site, you consent to the use of cookies unless you disable them via your browser settings.

6. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal and regulatory requirements.

7. Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at info@easycleannottingham.com

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. Our website uses SSL encryption and our systems are regularly monitored and updated.

9. External Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before submitting any personal information.

10. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted on this page with the revised "Effective Date". We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or the way we handle your data, please contact:

Easy Clean
📍 11 Oak Street, Nottingham, NG5 2AT
📞 0115 718 0505
✉️ info@easycleannottingham.com

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